We’ve recently discovered a new tool for understanding how customers are using a website. It’s called HotJar. It makes available some cool tools for seeing exactly how users are engaging with your website. In particular I love the heatmap function which allows you to see exactly where users are moving their mouse and clicking as
-> Continue reading Understanding customer behavior on your website
Over the last few years I have seen an increase in the number of sites being compromised or hacked. We have had a number of projects where a new client has come to us with a hacked site and we have been involved in repairing or replacing the site and even a few where sites
-> Continue reading Keep your website secure with software updates
I’m currently attending Wordcamp 2016 in Toronto, an annual event where designers, coders, marketing and business people who use WordPress get together to discuss ideas about how to better serve the communities we’re part of. These events (which occur in cities around the world) are great because you get to hear from some great authorities
-> Continue reading Wordcamp 2016 Toronto
Do you have a website for your small business that customers use to get information like your contact details or details on your products/services? Do you use an email address that is attached to your website? For example [email protected]? What happens if there is an outage with the hosting service for your website? Are you the first to know about
-> Continue reading Why you should use a site monitoring service
If there is one piece of software that has improved my life immeasurably in the last 10 years it would have to be a password storage program. It’s where I store all the usernames, passwords, website addresses, software licenses (serial numbers), logins, credit card numbers, etc… that I want to remember. And for me, working
-> Continue reading Why you need a password storage tool
Improving the visibility and find-ability of your website is a familiar challenge for most of us. Particularly in the small business space where time and resources are often in short supply . Facing limited budgets for search engine marketing (SEM) and optimisation (SEO), simple and cheap solutions to put wins on the board without breaking
-> Continue reading Should I buy a domain to improve my website’s SEO
You’re building a new website and it’s time to decide what to write on your home page. “Wow”, you think, “where do I start”? This is a challenge that just about everybody who has ever built a website faces. I’m facing it right now as I re-build this website. You’ve probably noticed that there are
-> Continue reading What do you put on your homepage?
With the transition to the new business name (Brightsite) it seemed worth exploring the idea of a “bright site” and what that means for you. In the fifteen years that I have been involved in web development, I’ve worked on and seen many different websites and experienced real world examples of sites that work well
-> Continue reading What is a Bright Site?